Terms and Conditions of Service

Effective Date: October 2026 • Last Reviewed: November 09, 2026

Welcome to MyLiveTrain (accessible at https://mylivetrain.com) and our related mobile applications, operated by Alphard Software ("we", "our", or "us"). By accessing or using our websites, APIs, or mobile apps, you agree to be bound by the following Terms and Conditions.

1. Scope of Service & Non-Affiliation

MyLiveTrain is an independent digital utility platform providing live train tracking telemetry, PNR status predictions, schedule timetables, station information, and seat availability overviews for Indian Railways travelers.

Explicit Non-Affiliation: MyLiveTrain is not an official website or partner of Indian Railways, the Centre for Railway Information Systems (CRIS), the Indian Railway Catering and Tourism Corporation (IRCTC), or any governmental department. We do not issue tickets, cancel tickets, or collect train fare charges.

2. Permitted Use & Prohibited Conduct

You agree to use MyLiveTrain solely for personal, non-commercial travel planning purposes. You agree not to:

• Use automated scripts, bots, spiders, or scrapers to extract high-volume data from our services without prior written permission.
• Interfere with, bypass, or overburden our security measures, rate limiters, or server architecture.
• Use our services for any fraudulent or unlawful activity.
• Misrepresent your identity or claim affiliation with MyLiveTrain or Indian Railways.

3. Accuracy of Train Telemetry & PNR Predictions

While we strive to provide the most precise station delay telemetry, GPS speeds, and arrival predictions available:

• Train running conditions are subject to real-world operational changes, weather disruptions, route diversions, signal clearance holds, and unforeseen railway emergencies.
• AI PNR confirmation predictions are statistical forecasts based on historical data and do not constitute a guarantee of ticket confirmation.
• Users are strongly advised to verify final travel timings with official railway departure announcements and PRS station boards before undertaking journey departures.

4. Intellectual Property Rights

The software, website design, UI components, logos, trademarks, database structures, and analytical prediction algorithms of MyLiveTrain are the exclusive intellectual property of Alphard Software.

All third-party trademarks, including "IRCTC", "Indian Railways", "Vande Bharat", "Rajdhani Express", "Shatabdi Express", and station codes are the property of their respective owners and are referenced purely for informational and descriptive transit identification purposes under nominative fair use doctrine.

5. User Accounts & Authentication

When utilizing Google OAuth or One-Tap Sign In on MyLiveTrain, you agree to provide authentic information. You are responsible for maintaining the confidentiality of your session and are solely liable for all activities occurring under your account.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Alphard Software and MyLiveTrain shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from:

• Missed trains, flight connections, appointments, or travel schedule changes.
• Any delays, inaccuracies, or downtime in telemetry broadcasts or schedule updates.
• Decisions made based on waitlist confirmation probability estimates.

7. Third-Party Links & Advertisements

Our web pages may display commercial advertisements served through Google AdSense and third-party advertising networks. We do not endorse or assume liability for third-party products, services, or linked websites. Your interactions with third-party advertisers are solely between you and the respective provider.

8. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the competent courts in Madhya Pradesh, India.

9. Contact for Legal Notices

If you have any questions or require legal clarification regarding these Terms of Service, please contact:

• Entity: Alphard Software (MyLiveTrain)
• Email: manishshakya.devp@gmail.com
• Phone: +91-8827127751